Improving Parking Operations Through Client-Led R&D
Posted: Jun, 23, 2025 10:42 AM ET • 3.2 min read
In today’s fast-paced environment, parking operations must be more than functional; they must be smart, adaptable, and customer-focused. This article examines how in-house, client-led research and development (R&D) enables parking providers to design customized solutions that deliver efficiency, innovation, and long-term value. By aligning technology development with your specific needs, R&D helps future-proof parking operations and enhance the user experience.
Customization Through Client Collaboration
Parking technology is rarely one-size-fits-all; every facility has unique layouts, user behaviours, and operational goals. Due to these differences, client input is essential to developing practical solutions. By collaborating closely during the development process, parking providers can deliver tools that are functional and truly aligned with the needs of each site. Custom-tailored capabilities, such as digital access control, mobile-first user platforms, or adaptive validation platforms , can be optimized to suit a range of applications, from gated parking to EV charging stations. This level of customization enables more streamlined operations, better customer experiences, and technology that evolves with your building.
Innovation That Enhances Daily Operations
Today's parking operations prioritize real-time monitoring and AI-based solutions that detect issues and predict maintenance needs, enabling teams to respond quickly to events and minimize disruptions. Intelligent dashboards combine data from various sources, providing open and actionable information that enables operators to make well-informed, data-driven decisions. Whether adjusting staffing levels or identifying peak usage patterns, the information improves efficiency and service quality.
Touchless technologies and mobile payments takes the customer experience a step further by streamlining entry, payment, and exit processes. They also reduce physical touchpoints, which is now a significant concern in high-traffic environments. Both innovations facilitate a more responsive, user-centric, and forward-looking operation.
Long-Term Benefits of Partnering with an R&D-Driven Parking Provider
Working with a parking provider that focuses on in-house research and development is a long-term asset. They can quickly react to new technology and shifting marketplace trends, whether supporting EV charging infrastructure, mobile payment capability, or integration with broader smart city systems. By not relying on third-party suppliers, they keep development straightforward, mitigate delays, and gain more cost control, enabling a faster response to operational challenges and shifting consumer demands. This forward-thinking approach empowers users to drive innovation, reflecting a commitment to adequate and progressive infrastructure that enhances the parking experience and facilitates long-term strategic success.
Choosing a parking provider with an in-house R&D team isn’t just about technology. It’s about partnership, flexibility, and future-proofing your operations. Discover how innovation built around your needs can transform your parking program.
References
Donatucci, A. (2024, January 30). The future of the parking & mobility industry: A global outlook. Parking Industry. https://www.parkingindustry.ca/parking-technology/the-future-of-the-parking-mobility-industry-a-global-outlook
Lato, L. (2023, September 13). Ultimate Guide: Everything You Need to run a successful parking operation. Parking Industry. https://www.parkingindustry.ca/parking-101/ultimate-guide-everything-you-need-to-run-a-successful-parking-operation
Saltzman, M. (2024a, January 26). Precise parklink takes centralized client support to the next level with launch of DCC. Parking Industry. https://www.parkingindustry.ca/feature-articles/precise-parklink-takes-centralized-client-support-to-the-next-level-with-launch-of-dcc
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ABOUT THE AUTHOR
Tyler Duggan
Senior Systems Engineer
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