Posted: Nov, 3, 2023 10:48AM ET • 3 min read

Ensuring safe and convenient parking experiences for your customers starts with signage. When strategically placed and intelligently designed, signage is an integral tool to guide and inform parking facility users while mitigating potential risks. This helps facilitate a smooth customer journey and ensures the safe navigation of both vehicles and humans. Below are six types of signage that should be incorporated into your parking facility.

Informational signage displays essential parking lot details clearly.
The initial interaction that customers have with your parking facility should be informative and transparent. This includes information on parking rates, operational hours, customer responsibilities, and regulations. To achieve this, it is essential to place standard and comprehensive signage conspicuously at key locations, such as the entry and exit points and payment stations. These signs should comply with uniform lettering and figure size guidelines, with lettering not exceeding 3 inches in height. This ensures that information is displayed clearly, minimizing the potential for disputes and confusion among users and ultimately enhancing the overall parking experience.
Protect the wellbeing of your customers with safety signage.
In addition, safety signage serves a crucial function in protecting your customers, such as "Do Not Enter," "Stop," and "Traffic Yield" signs. These sign products effectively convey the facility's rules and regulations, elevating safety for customers. The presence of safety signage ensures compliance with industry standards and fosters a secure and user-friendly environment. When strategically positioning these signs at key locations throughout the facility, the potential for accidents can be significantly reduced
Payment instructions and procedures are displayed at pay stations throughout the parking lot.
This strategic placement serves to streamline the payment process and reduce the likelihood of payment-related issues. All payment instructions and procedures are presented at multiple pay stations throughout the parking lot. This strategic placement ensures that customers are well-informed and can conveniently settle their parking charges immediately. This approach can foster a smooth operation and cultivate a positive experience for your visitors.
Guiding customers with wayfinding signage to enter and exit the parking lot safely.The frustration of navigating a complex parking facility is a common experience for many. To address this issue, visible and directional signage should be thoughtfully positioned to facilitate easy navigation and maintain a seamless traffic flow within the parking facility. Collaborate with your parking management service provider to determine intelligent options that make your facility easy to navigate.
Height restrictions and all other prohibitions are visible at the point of entry, exit, and wherever necessary.
Height restrictions and other prohibitions within a parking facility are frequently overlooked, resulting in congestion and complications during entry and exit. To prevent such scenarios, parking facility managers should clearly communicate height restrictions and other prohibitions at the entry and exit points and other necessary locations. This ensures all potential customers know these critical limitations, contributing to a safer and more orderly parking experience.
Stall identification marks each parking spot for specific users, enhancing traffic flow.
In a typical parking lot, various user groups access the facility. To optimize the experience for all, marking parking stalls for specific user groups can effectively guide them to their designated spots, promoting a smooth traffic flow. Depending on your facility's requirements, you may want to designate stalls for accessible parking, visitors, or specific clientele.

Incorporating various types of signage is a fundamental aspect of effective parking facility management, allowing you to ensure the safety and security of the parking lot, contributing to a more streamlined and customer-friendly experience. A well-organized parking facility, supported by strategic signage, stands as a commitment to safety and customer satisfaction.

References

Importance of signs in car park management. Euro Parking Services. (2021, October 23). https://www.linkedin.com/pulse/importance-signs-car-park-management-euro-parking-/

Parking signage & wayfinding -Precise ParkLink: Parking management services. Precise ParkLink | Parking Management Services. (n.d.). https://www.preciseparklink.com/ps-parking-facility-signage-services

Wayfinding and Navigation Solutions for your parking lot. Parking Industry Insights. (2023, September 15). https://www.parkingindustry.ca/parking-technology/wayfinding-and-navigation-solutions-for-your-parking-lot