Is Parking Management The Same As Parking Operations?
Posted: Dec, 26, 2023 10:33AM ET • 2 min read
Have you frequently encountered the terms "parking management" and "parking operations" used interchangeably? It is important to know that these terms differ despite their shared goal of improving parking efficiency and revenue generation.
Parking Management – Strategic Planning and Decision Making
Parking management involves the strategic planning and decision-making processes governing parking space utilization. It takes a comprehensive approach, considering factors like demand analysis, policy formulation, and the implementation of technology-driven solutions. Businesses often deploy parking management strategies to optimize available space, address traffic congestion, and enhance the overall parking experience.
Essentially, parking management designs and plans for a smooth parking system, creating rules that fit the changing needs of customers. It involves careful consideration of zoning regulations, pricing models, and integrating smart technologies to streamline the parking experience.
Parking Operations – Enhancing Day-to-Day Functions
Parking operations are the day-to-day activities that ensure the smooth functioning of a parking facility. Tasks include enforcement, maintenance, and customer service, focusing on the tactical execution of plans laid out by parking management.
Enforcement personnel are crucial in ensuring adherence to regulations and appropriate space utilization. Maintenance teams are responsible for the upkeep of parking infrastructure, including signage, payment systems, and physical facilities. Customer service personnel engage with users, addressing concerns and facilitating a positive experience.
The synergy between parking management and operations is essential for a thriving parking ecosystem. While management sets the strategic direction, operations bring these plans to life. By recognizing the unique contributions of each, property owners, facility managers, and parking operators can collaborate to design and implement solutions that can address current challenges and pave the way for a future where parking is seamlessly integrated into the urban landscape.
References
Tucci, M. (2023, June 30). Three key differences between parking operations and parking management. Precise ParkLink | Parking Management Services. https://www.preciseparklink.com/news/three-key-differences-between-parking-operations-and-parking-management
Powell, J. (2022, March 18). How to manage a parking lot 101. Parking Industry. https://www.parkingindustry.ca/parking-management/how-to-manage-a-parking-lot-101
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ABOUT THE AUTHOR
Melissa Tucci
Client Relations Manager
Melissa’s extensive experience in a variety of roles with Precise ParkLink has given her a unique perspective on how to effectively navigate Precise ParkLink’s corporate structure to advocate on her clients’ behalf. Melissa’s success in her career with Precise ParkLink so far has been marked by thriving in fast-paced environments and going above and beyond to meet project stakeholders’ requirements. In her present role, Melissa leverages her client service skills and account management experience to act as her clients’ day-to-day point of contact. This entails playing a key role in ensuring that all client accounts are reconciled and paid in a timely manner, and supporting client engagements in the areas of staff training and development, project management, implementation, and scheduling.
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